Delivery & Returns

We will try our best to make your paint order find its way to you as quickly as possible. Depending on where you are in the UK, some different rules apply, hopefully this page explains everything you need to know.

Delivery Information

All paint orders must be placed by 12pm to be received by the delivery date set out on the checkout page.


Our colour cards are sent first class with Royal Mail.

All Sample Pot only orders are sent with free delivery.


Next Working Day

Next Working Day
10.30am £26.50



Next Working Day

Next Working Day
10.30am £33.00


Colour Cards

These are posted by Royal Mail First Class, or will be included in your paint or sample pot delivery.

Sample Pots

We offer free delivery on all sample pot only orders and despatch within 1 working day.

Paint Order Delivery to Mainland UK

Orders received by 12pm Monday to Friday will be despatched for delivery the next working day, or the estimated delivery date set on your order, unless there is an event outside our control. If we are unable to meet the estimated delivery date due to such event, we will contact you with a revised estimate. Please be aware, it may take up to 2 days to deliver to some UK postcodes. Orders placed after 12pm and on Saturdays, Sundays and Bank Holidays, will be fulfilled the following working day.

Delivery will be completed when we deliver the product to the address you gave us. Deliveries are made by DPD and you can track your parcel through their online portal.

If no one is available at your address to take delivery, we will either leave the package in a safe place in accordance with your instructions provided during checkout online, or leave you a note and attempt delivery on one additional subsequent day. After this, it is your responsibility to track and arrange delivery or collection of your order for which the courier may make an additional charge direct with you.

Please note, our warehouse and offices are closed on weekends, bank holidays and between Christmas and New Year – despatches and deliveries will not be made during this period.

Deliveries to Channel Islands, IOW, IOM, Scottish Isles, Highlands, Scilly Isles and Overseas

Delivery to the Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands and Islands and the Republic of Ireland will all take 2-3 days for delivery from the point of collection.

There is no standard delivery facility operating outside UK and mainland Europe, however if you have a specific request for a destination elsewhere please contact us by email stating the details of your order and delivery destination and we will see what we can do.