Delivery & Returns

We will try our best to make your paint order find its way to you as quickly as possible. Depending on where you are in the UK, some different rules apply, hopefully this page explains everything you need to know.

Delivery Information

Colour Cards – These are posted by Royal Mail First Class, or will be included in your paint or sample pot delivery.

Sample Pots – Orders for sample pots on their own are mixed, packed and delivered to your door in 2-3 working days. The cost can include up to 8 sample pots. If you would like your sample pots quickly, Express Delivery will apply.

Express Delivery – All our orders are delivered on an express despatch service to the mainland UK. This means if we receive your order by 1pm, we will despatch your paint on the same day, for delivery the next working day. It is not guaranteed to be next working day, there are some postcodes where it may take 2 days to deliver. After 1pm and on Saturdays, Sundays and Bank Holidays, orders will be collected the following working day.

Deliveries are made by courier within their standard operating hours: 8.00am – 6.00pm Monday to Friday. No deliveries are made on weekends or Bank Holidays. A specific delivery time cannot be guaranteed. Please bear this in mind when arranging to receive goods and appointments for decorators.

Please note our factory, warehouse and offices are closed on bank holidays and between Christmas and New Year – dispatches and deliveries will not be made during this period.

Deliveries to Channel Islands, IOW, IOM, Scottish Isles, Highlands, Scilly Isles and Overseas

Delivery to the Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands and Islands and the Republic of Ireland will all take 2-3 days for delivery from the point of collection.

There is no standard delivery facility operating outside UK and mainland Europe, however if you have a specific request for a destination elsewhere please contact us by email stating the details of your order and delivery destination and we will see what we can do.

ProductDeliveryDetailCost
Colour CardRoyal MailFirst ClassFOC (free of charge)
Sample PotStandardYodel 2/3 days£3.18
Paint ordersExpressYodel next day£6.70 per 10L